J.Crew facing backlash over new, trendy styles

 J.Crew is reportedly losing its loyal customers. 

The Wall Street Journal reports that long-time customers are complaining that the brand has become too trendy, too pricey and the quality has worsened. 

J.Crew has strayed recently from basic fashion to more off-beat styles. 

The company’s CEO admits to missteps and said the company is working to get back on course.