SweetGreen closes location after customer gets sick

BOSTON (WHDH) - The SweetGreen location in Downtown Crossing voluntarily closed Tuesday after a customer got sick and the city’s health inspector found problems.

Officials said a customer called the city’s inspectional services to report that they ate a salad from SweetGreen and got sick. The restaurant closed down at the city’s request.

Commissioner of Inspectional Services William Christopher said he sent an inspector to SweetGreen and they found several violations, including the manager not knowing basic food safety rules.

“The facts kind of speak for themselves,” said Christopher. “We see something like this, we get very concerned.”

This is the second SweetGreen location in Boston that has shut down after a customer reported getting sick. A few months ago, the location on Boylston Street was closed and has since reopened.

SweetGreen’s preisdent and COO, Karen Kelly, released a statement to 7News on Tuesday:

Today, Sweetgreen agreed to voluntarily close its Downtown Crossing location after a customer complaint and a city inspection.  While the City provided us a week to address the issue, we chose to fix the problem immediately. We then took the proactive step to close for today to allow additional time to review all of our kitchen equipment and our ingredients, as well as conduct an on-site training with our staff. The safety of our guests is paramount and we are currently working with the Boston Health Inspector so we can reopen as soon as possible.

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