Amazon says it will offer service to Roxbury “in the coming weeks”

A new report showed Amazon Prime may be shutting out some of its services to minority neighborhoods across the country, including Roxbury.        

The report by Bloomberg found that every Boston neighborhood except Roxbury has access to the online shopping website’s same-day delivery service. 

Boston Mayor Marty Walsh said the new findings are disturbing.

“That’s disturbing to me, I heard about it yesterday,” Walsh said. “If they can’t deliver to all areas of Boston the same day, just don’t deliver in Boston.”

The Bloomberg report said there is no evidence that Amazon makes decisions on where they deliver based on consumers’ race. 

Mayor Walsh released a statement on Tuesday: 

"We have been working with Amazon to show them that their current map of Boston leaves a hole right in the heart of our city, but it is clear they are not willing to change their policy. We understand that the people who run Amazon don’t live here and might not understand our great neighborhoods, but this is an egregious mistake that must be changed. We will continue to push for inclusivity for the residents of Boston and we hope that Amazon realizes that this form of business is not good business."
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On Tuesday, Scott Stanzel, Director of Operations Communications at Amazon, released a statement: 

Amazon Prime members in every residential zip code across the lower 48 states receive unlimited Free Two-Day shipping on a massive selection at incredibly low prices.  Last year, we launched Prime Free Same-Day Delivery in 12 metropolitan areas and have since expanded to 27 areas, serving more than 1000 cities and towns – and we are not done.  We are always looking to expand the benefits our Prime members receive and that’s exactly what we are doing.  We are actively working with our local carrier to enable service to the Roxbury neighborhood in the coming weeks. Once completed, Prime members in every zip code in Boston, including the Roxbury neighborhood, will receive Prime Free Same-Day Delivery, in addition to existing Free Two-Day and One-Day shipping options.

Later Tuesday afternoon, Walsh announced his satisfaction with Amazon’s decision on Twitter.

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