BOXFORD, MASS. (WHDH) - Water service has been restored in Boxford after a service disruption at a pump house, officials said Thursday.
A boil water order is in effect until further notice.
The Andrews Farm neighborhood had been without water since Wednesday.
The town ordered the Andrews Farm Water Company, which runs the pump house, to take immediate action.
But officials said the company did not provide any remedial response, prompting Governor Maura Healey to declare a water emergency.
The emergency declaration allowed the town’s department of public utilities to take over the community water system.
Along with that, the fire department brought in a tanker of non-drinkable water for flushing. Residents lined up with buckets Thursday afternoon to get water to bring back to their homes.
The East Fire Station and the police station also opened their doors for restrooms and drinking water.
Residents say this water crisis is nothing new.
“For the last 10 years or so, the service and the quality of the water has been horrendous, and we have been asking for help for years,” said Boxford resident Stephen Guilmette.
People who live in the town it’s time for a long term solution.
“We’re very frustrated as a neighborhood,” said Megan Queiros, who lives in Boxford.
“People take for granted that you can turn the faucet on and water will come out, you can take a shower or flush the toilet, and you can’t when you have to live like this, and it’s not a good way to live,” said Guilmette.
This is a developing news story; stay with 7NEWS on-air and online for the latest details.
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