BOSTON (WHDH) - Residents from Dorchester, Roxbury and South Boston were in uproar after vehicles were ticketed and towed on Friday after previously being assured that regular street-sweeping and towing services were paused for Bunker Hill Day.

According to Jascha Franklin-Hodge, the Chief of Streets for Boston, the error was due to an incorrect listing in the system database.

“We screwed up,” said Franklin-Hodge. “Our alert system incorrectly listed today as a street sweeping holiday. Folks who got the incorrect alert will receive instructions on how to get refunded if they were ticketed/towed.”

At least 311 complaints were filed to officials on Friday.

“We know we can’t make up for the inconvenience this caused and we’re sorry for that,” said Franklin-Hodges. “We have figured out how the system got misconfigured and are working to make sure it doesn’t happen again.”

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