BOSTON (WHDH) - A large Zoom outage on Monday is affecting users in major cities along the East Coast of the United States, including Boston.
New York City, Washington D.C., and Atlanta, are also dealing with problems, according to a Downdetector outage map.
“We have received reports of users being unable to visit the Zoom website (zoom.us) and unable to start and join Zoom Meetings and Webinars,” the company said in a statement Monday morning. “We are currently investigating and will provide updates as we have them.”
Outages have also been reported in Chicago and Los Angeles, among many other places.
Zoom later said that it had identified the issue that was causing users difficulties and it was working on a fix.
Hey there! 👋 We have received reports of users being unable to start and join Zoom Meetings and Webinars. We are currently investigating and will provide updates as we have them. We sincerely apologize for any inconvenience. Please follow https://t.co/aqz5nS7fZY.
— Zoom (@Zoom) August 24, 2020
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