BOSTON (WHDH) – Federal investigators arrived in Boston over the weekend to help figure out what caused Friday’s crash on the Green Line.

According to the NTSB, one trolley going 30 miles per hour, crashed into another, going 10 miles per hour, on the B Line near the Agganis Arena at 6 p.m. Friday, injuring 27 people.

Ten miles per hour is the speed limit on that stretch of track.

RELATED: Baker ‘anxious’ to learn more about Green Line crash

At a press conference on Monday, Governor Charlie Baker said, “I’m really anxious to find out exactly what happened because this could have been a far more significant incident than it was given the estimates that are out there about how fast that train was traveling when it hit the other train.”

The operator of the first car of the two-car trolley that struck the other trolley from behind has been placed on administrative leave, a spokesperson said. The operator has worked for the MBTA for seven years.

“This should not happen and we will find out why it happened and ensure that it won’t happen again,” MBTA General Manager Steve Poftak said.

People who were on the trolley when the crash happened described the moment of impact.

“All of a sudden it jerked forward really quickly,” Brian Sirman recalled. “People were thrown on the floor. I hit my head a little bit.”

Surveillance video showed one of the trains going by as smoke started to take over.

“Over 30 years of my taking the train you just in general trust that nothing’s going to happen,” Emma Payne said. “It’s going to squeak, it’s going to creek, you might fall onto a stranger, but that’s usually the worst thing that’s going to happen.”

Everyone who was hospitalized as a result of the crash has been able to go back to their homes.

A safety system to help prevent train collisions has been installed on the MBTA’s Blue, Orange, and Red lines, along with the Commuter Rail, but no the Green Line.

That system will start being installed next year and is expected to be online in 2024.

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